At Ruby Binders, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy to understand how we handle deliveries.
1. Order Processing
All orders are processed within 1–2 business days. Once your order is confirmed, you will receive a message with delivery details. Please ensure all contact and address information is accurate to avoid delays.
2. Delivery Time
Delivery times vary depending on your location. Most orders are delivered within 3 to 7 business days after processing. We aim to keep you informed throughout the delivery process.
3. Shipping Charges
Shipping fees may apply depending on the size, weight, and destination of your order. Any applicable shipping costs will be clearly indicated before you finalize your purchase.
4. Payment Method
We currently accept Cash on Delivery (COD) only. Please have the exact amount ready at the time of delivery, as delivery personnel may not carry change.
5. Delivery Issues
If you experience any issues with your delivery—such as delays, damaged items, or missing packages—please contact us within 2 days of the expected delivery date. We will investigate the issue promptly and provide a suitable resolution.
6. Failed Delivery Attempts
If our delivery personnel are unable to reach you after multiple attempts, the order may be returned. We may contact you to reschedule delivery where possible.
7. Contact Us
For any questions or updates related to your shipment, please reach out to us at [email protected].